Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Contact Information: Name, email address, phone number when you contact us or subscribe to newsletters
• Account Information: Username, password, and profile details if you create an account
• Communication Data: Messages, feedback, and inquiries you send to us
• Survey Data: Responses to surveys, polls, or feedback forms
• Contest/Giveaway Data: Information provided when participating in contests or promotions

1.2 Information We Collect Automatically

Data Type	Examples	Purpose
Technical Information	IP address, browser type, device information, operating system	Website functionality, security, analytics
Usage Data	Pages visited, time spent, click patterns, search queries	Content improvement, user experience optimization
Location Data	General geographic location (city/region level)	Content localization, analytics
Referral Information	Source website, search terms that brought you to our site	Marketing analysis, content optimization

1.3 Information from Third Parties

• Social Media: If you connect via social media accounts, we may receive basic profile information
• Analytics Providers: Aggregated data from Google Analytics and similar services
• Advertising Partners: Information about ad interactions and preferences

2. How We Use Your Information

2.1 Primary Uses

• Content Delivery: Providing personalized content and improving user experience
• Communication: Responding to inquiries, sending newsletters, and important updates
• Website Operation: Maintaining functionality, security, and performance
• Analytics: Understanding user behavior to improve our services
• Legal Compliance: Meeting legal obligations and protecting rights

2.2 Marketing and Advertising

• Sending promotional emails (with your consent)
• Displaying relevant advertisements
• Measuring advertising effectiveness
• Conducting market research and surveys

3. Information Sharing and Disclosure

3.1 We Do NOT Sell Personal Information

E-Cellphone.com does not sell, rent, or lease your personal information to third parties for monetary consideration.

3.2 Limited Sharing Scenarios

• Service Providers: Third-party vendors who help us operate our website (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing
• Public Forums: Information you post in comments or public areas

3.3 Third-Party Service Providers

Service Type	Provider Examples	Data Shared	Purpose
Web Hosting	AWS, Cloudflare	Technical data, usage logs	Website operation and security
Analytics	Google Analytics	Usage data, demographics	Website improvement
Email Services	Mailchimp, SendGrid	Email addresses, preferences	Newsletter delivery
Advertising	Google AdSense	Usage patterns, interests	Relevant ad delivery

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

4.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4.3 Other Tracking Technologies

• Web Beacons: Small graphics to track email opens and website usage
• Local Storage: Browser storage for user preferences
• Server Logs: Automatic collection of access logs for security and performance

5. Data Security

5.1 Security Measures

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for staff
• Secure Storage: Personal data stored on secure servers with appropriate safeguards

5.2 Data Breach Response

In the unlikely event of a data breach involving personal information, we will:

• Notify affected users within 72 hours when feasible
• Report to relevant authorities as required by law
• Take immediate steps to contain and remedy the breach
• Provide support and resources to affected individuals

6. Your Privacy Rights

6.1 Universal Rights

• Access: Request information about the personal data we hold
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

6.2 GDPR Rights (EU Residents)

• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: "Right to be forgotten" under certain circumstances
• Right to Restrict Processing: Limit how we process your data
• Right to Object: Object to processing based on legitimate interests
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Lodge a Complaint: File a complaint with supervisory authorities

6.3 CCPA Rights (California Residents)

• Right to Know: Information about personal data collection and use
• Right to Delete: Request deletion of personal data
• Right to Opt-Out: Opt-out of sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

7. Data Retention

Data Type	Retention Period	Reason
Account Information	Duration of account + 2 years	Service provision, legal compliance
Email Subscribers	Until unsubscribe + 30 days	Marketing communications
Website Analytics	26 months (Google Analytics default)	Website improvement, trends analysis
Contact Inquiries	3 years	Customer service, follow-up
Legal/Compliance Data	As required by applicable law	Legal obligations

8. International Data Transfers

E-Cellphone.com operates primarily in the United States. If you access our website from outside the US, your information may be transferred to, stored, and processed in the United States where our servers are located.

8.1 Safeguards for International Transfers

• Standard Contractual Clauses: EU-approved contracts for data protection
• Adequacy Decisions: Transfers to countries with adequate protection
• Privacy Shield Principles: Following applicable privacy frameworks
• Strong Security Measures: Encryption and access controls for all transfers

9. Children's Privacy

9.1 Parental Rights

Parents and guardians have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection of their child's information

9.2 Age Verification

We do not have mechanisms to verify the age of our users. We rely on parents and guardians to monitor their children's online activities.

10. Third-Party Services

10.1 External Links

Our website contains links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10.2 Social Media Integration

Our website may include social media features. These features may collect information about your visit and may set cookies. Social media features are governed by the privacy policies of the respective platforms.

10.3 Advertising Partners

We work with advertising partners who may collect information about your visits to this and other websites to provide targeted advertisements.

11. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to registered users
• Updating the "Last Updated" date at the top of this policy

11.1 Continued Use

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

12.1 Data Protection Officer

For EU residents, our Data Protection Officer can be reached at:

• Email: dpo@e-cellphone.com
• Subject: "GDPR Inquiry" for faster processing

12.2 Supervisory Authority

EU residents have the right to lodge a complaint with their local supervisory authority if they believe their data protection rights have been violated.